How long is the entire process?

Our goal is to settle your case as quickly as possible, and sometimes cases are settled within a few months of the accident. The length of the process depends on several factors, including whether the insurance carrier admits liability, the amount of medical treatment rendered and the insurance carrier's responsiveness.

What is a diminished value claim and how does that work?

When your vehicle is involved in an accident and requires repairs, it may significantly reduce the vehicle's market value. Therefore, a diminished value claim can be filed in order to make up for this difference. Filing a claim for diminished value is separate from the personal injury claim arising from the accident.

How do property damage claims work after a car accident?

Property damage claims can sometimes be very frustrating if the at-fault driver's insurance company does not admit liability right away. The insurance company needs to conduct its own investigation of the accident, which can often times take weeks to complete. Once liability has been accepted, the insurance company will pay for the repairs or even total the vehicle if the cost of the repairs exceeds the current value of the vehicle. They will also provide a rental vehicle while the vehicle is being repaired. You have a right to have the vehicle repaired at any place you choose.

If the insurance company refuses to accept liability, another option is to have the vehicle repaired through your own insurance, provided you have collision coverage on your policy. You will need to pay the deductible, but this will be reimbursed to you once the other driver's insurance carrier is found to be at fault.

If your vehicle needed to be towed from the accident, you have a duty to mitigate the storage fees and get the vehicle out, as the insurance company will not be responsible for these excessive charges.

Who covers the rental vehicle while my car is being repaired?

You are entitled to receive a rental vehicle paid by the opposing insurance company during the time that your vehicle remains undriveable. If your claim is still “under investigation” by the opposing insurance company, then you may elect to go through your own personal insurance to obtain a rental vehicle after paying your deductible. Once the opposing insurance company accepts responsibility for the claim, then you will receive reimbursement of your deductible.

Why do I have to contact my insurance company if I was not at fault?

Personal Injury Protection (PIP) is no-fault insurance, meaning that coverage is available regardless of who was at fault for the accident. PIP claims are filed with the insurance company covering vehicle you were inside. You may be eligible for PIP coverage even if you do not own a vehicle. Filing a PIP claim will NOT affect or raise your premiums.

What does Personal Injury Protection (PIP) cover?

PIP provides coverage for medical bills and lost wages as a result of injuries sustained in an auto accident. This coverage is in addition to the money awarded for pain and suffering against the at-fault driver.

Most insurance policies provide for $2,500.00 in PIP coverage. In Maryland, the maximum amount of PIP available is $10,000.00. Check your policy to see what type of PIP benefits you have. If you have PIP coverage, then your insurance company will pay your medical bills and/or 85% of your lost wages up to the extent of your coverage. This is in addition to any settlement we receive from the opposing insurance company.